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[영작문]/영작 전반 2011. 10. 12. 13:07
ForeSee

Customer Satisfaction Survey

Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.

Required questions are denoted by an *

*On a scale 1-10 (1=Poor-10=Excellent)
1: *Please rate the visual appeal of this site.1=PoorExcellent=10
1=Poor
Excellent=10
2: *Please rate the balance of graphics and text on this site.1=PoorExcellent=10
1=Poor
Excellent=10
3: *Please rate how well the site is organized .1=PoorExcellent=10
1=Poor
Excellent=10
4: *Please rate the options available for navigating this site.1=PoorExcellent=10
1=Poor
Excellent=10
5: *Please rate the ability to load pages without getting error messages on this site.1=PoorExcellent=10
1=Poor
Excellent=10
6: *Please rate the relevance of search results on this site.1=PoorExcellent=10
1=Poor
Excellent=10
7: *Please rate how well the search results help you decide what to select . 1=PoorExcellent=10
1=Poor
Excellent=10
8: *Please rate how well the search feature helps you to narrow the results to find what you want.1=PoorExcellent=10
1=Poor
Excellent=10
9: *What is your overall satisfaction with this site?1=Very DissatisfiedVery Satisfied=10
1=Very Dissatisfied
Very Satisfied=10
10: *How well does this site meet your expectations ?1=Falls ShortExceeds=10
1=Falls Short
Exceeds=10
11: *How does this site compare to your idea of an ideal website ?1=Not Very CloseVery Close=10
1=Not Very Close
Very Close=10
12: *How likely are you to return to this site ?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
13: *How likely are you to recommend this site to someone else ?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
15: *I consider this organization to be trustworthy .1=Strongly DisagreeStrongly Agree=10
1=Strongly Disagree
Strongly Agree=10
16: *What was your primary reason for visit today?
17: *How frequently do you visit this Web site?
18: *What method(s) did you use to find your information today? (Please select all that apply)
 
21: *Please describe your experience with navigation on this site today.
 
22: *If you used the search/text box feature of the site today to find your information, what was your experience with the search functionality?
 
26: Which describes you best.
27: What is your profession?
28: What is the highest level of education?

Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.


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